Welcome to Smiffys Sale Store, your go-to destination for transforming into your favourite characters from the 1920s to the 2000s, and beyond! We know that once you’ve chosen the perfect costume—be it a flapper dress, a superhero cape, or an Alice in Wonderland ensemble—you’re eager to start your adventure. That’s why we’ve crafted a delivery process that’s as magical and reliable as our products.
Shipping Options
We offer two convenient shipping methods to ensure your costume arrives in time for your event, whether it’s Halloween, a themed party, or a theatrical performance. Both options are designed with your convenience in mind, providing global reach (excluding Asia and a few remote areas) to bring joy to your doorstep.
1. Standard Shipping
For those who need their costumes a bit quicker, our Standard Shipping is the way to go. We partner with trusted carriers like DHL or FedEx to get your order to you efficiently.
- Cost: £12.95 (flat rate)
- Delivery Time: 10-15 days after dispatch
- Ideal For: Last-minute planners or time-sensitive events where you want to ensure your outfit arrives with plenty of time for adjustments.
2. Free Shipping
Love a good deal? So do we! For orders over £50, we offer Free Shipping via EMS. This economical option is perfect for larger orders or those who plan ahead.
- Cost: Free for orders over £50
- Delivery Time: 15-25 days after dispatch
- Ideal For: Budget-savvy shoppers who are stocking up on multiple costumes, accessories, or themed items like our Burlesque & Moulin Rouge collections or DC Comics outfits.
Note: All orders are processed within 1-2 business days. Please allow additional time during peak seasons like Halloween or Christmas, when we’re busy helping everyone unleash their alter egos!
How It Works
From the moment you click “buy” to the day your costume arrives, we strive for a seamless experience. Here’s what to expect:
- Order Processing: After you place your order, our team in Southampton gets to work, carefully packing your items with love and attention to detail. Processing takes 1-2 days.
- Dispatch: Once your order is on its way, you’ll receive a confirmation email with tracking information so you can follow your package’s journey.
- Delivery: Sit back and wait for the magic to arrive! Our carriers will deliver your costume right to your door, ready for you to step into another world.
Need Help?
If you have any questions about delivery, tracking, or your order, our friendly customer service team is here to assist. Reach out to us at [email protected]—we’re passionate about ensuring your satisfaction from click to costume.
At Smiffys Sale Store, we believe that every delivery is more than just a package; it’s the start of an unforgettable adventure. Thank you for trusting us to help you create memories. Now, dive into our collection and let your imagination run wild—your next character is waiting!